privacy statement impression ® | creative design agency

18 November 2022

Your privacy is of great importance to impression ® | creative design agency. We therefore comply with the Privacy Act. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain everything we do at the Impression.nl website with information we learn about you.

If you have any questions, or want to know exactly what we track about you, please contact impression ® | creative design agency.

Process order
When you place an order with us, we use your personal data to be able to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your name, address, e-mail address, telephone number and billing address. We do this based on your permission. We keep this information until your order is completed and seven years thereafter (that is the legal obligation to retain).

Portal access
With our portal you get access to a management environment where you can set, specify and change things for the website yourself. We keep track of what you have done and when, so that there is evidence of this.

For this we use your name, address, billing address, telephone number and e-mail address. We do this based on your permission. We store this information for up to six months after the end of the service to you.

Statistics and profiling
We keep statistics about the use of our website With these statistics we improve our website so that, for example, only relevant information is shown. We can combine your personal data to find out more about you. We will of course respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your telephone number, e-mail address, name and address and billing address. We do this based on your permission. We keep this information for one year.

Make in-app purchases
You can buy things on our website Impression.nl where we use your personal data to process and register the purchase.

For this we use your e-mail address, billing address, name and address and telephone number. We do this based on your permission. We keep this information until your order is completed and seven years thereafter (that is the legal obligation to retain).

Take out a subscription
You can take out a paid subscription at our website Impression.nl, where we use your personal data to process the payment.

For this we use your billing address, telephone number, e-mail address and name and address details. We do this based on your permission. We keep this information until you cancel the subscription and seven years thereafter (that is the legal retention obligation).

Contact Form and Newsletter
With the contact form you can ask us questions or make requests.

For this we use your billing address, e-mail address, telephone number and name and address details. We do this based on your permission. We keep this information until we are sure that you are satisfied with our response.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also pass this on via your account. You can also pass this on via the portal.
Your e-mail address will only be added to the list of subscribers with your permission. This data is stored for up to three months after you cancel the subscription.

Purchase credits
Some things at Impression.nl work with credits, which you must purchase in advance, and where we use your personal data to process the purchase and to register the credits.

For this we use your e-mail address, name and address, telephone number and billing address. We do this based on your permission. We keep this information until your order is completed and seven years thereafter (that is the legal obligation to retain).

Your account
You must first register for certain parts of our website. You must then provide information about yourself and choose a username. With this we create an account, on which you can log in with that username and a password of your choice.

For this we use your name, address, telephone number, e-mail address and billing address. We need this because of the contract we conclude with you. We save this information for up to six months after you close the account.

We save this information so that you do not have to enter it again and again and so that we can approach you more easily if necessary on the website. You can adjust information via your account whenever you want.

Advertisement
We would like to send you advertising about offers and new products or services. We do this:

  • by email
  • via social media
  • by phone


You can object to this advertising at any time. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. You can also pass this on via your account. You can also pass this on via the portal.

Location information
Sometimes it is necessary for our website Impression.nl to find out where you are. We will then ask separately if we are allowed to know this and only if you give permission, will we receive this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google Maps) do with it. So always read their privacy statements.

Providing to other companies or institutions
We will not give your personal data to other companies or institutions under any circumstances, unless this is necessary for our website or if we are legally required to do so (for example if the police so require in the event of a suspicion of a crime).

Social media buttons are included in our website. With this, the administrators of these services collect your personal data.
Cookies
Our website uses cookies. Cookies are small files where we can store information so you don't have to fill it in every time. But they also allow us to see that you are visiting us again. When you visit our website for the first time, we will display a message explaining cookies. In doing so, we will ask for your consent to the use of these cookies. You can disable cookies through your browser, but some things on our website will then no longer work properly.

Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have entered into a processing agreement with Google. It contains strict agreements about what they can keep. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize the IP addresses.

Security
Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement
When our website changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

View, change and delete your data
If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • get an explanation about what personal data we have and what we do with it
  • access to the precise personal data that we have
  • having errors corrected
  • the removal of outdated personal data
  • withdrawing permission
  • object to a specific use

Please note that you must always clearly state who you are, so that we are sure that we will not modify or delete data from the wrong person.

To file a complaint
If you believe that we are not helping you in the right way, you have the right to submit a complaint to the regulator. This is called the Dutch Data Protection Authority.

Contact details
impression ® | creative design agency
Dysterbuorren 33
9036 MR Menaam
[email protected]
0228318025