{"id":35355,"date":"2025-11-03T13:23:47","date_gmt":"2025-11-03T12:23:47","guid":{"rendered":"https:\/\/impression.nl\/?post_type=kennisbank&#038;p=35355"},"modified":"2025-11-03T13:23:49","modified_gmt":"2025-11-03T12:23:49","slug":"forwarding-e-mail-to-hotmail-outlook-or-gmail","status":"publish","type":"kennisbank","link":"https:\/\/impression.nl\/en\/kennisbank\/doorsturen-van-e-mail-naar-hotmail-outlook-of-gmail\/","title":{"rendered":"Forwarding e-mail to Hotmail, Outlook or Gmail"},"content":{"rendered":"<p>Many users set a <strong>automatic forwarding<\/strong> in of e-mail, e.g. from a business address to a personal account such as <strong>Hotmail, Outlook or Gmail<\/strong>. At first glance, this seems convenient, but in practice it often causes problems with message delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why forwarded emails often do not arrive<\/strong><\/h3>\n\n\n\n<p>Major e-mail providers such as <strong>Microsoft (Hotmail, Outlook, Live)<\/strong> and <strong>Google (Gmail)<\/strong> assess incoming e-mails more and more strictly to counter spam and phishing. In doing so, they check whether the <strong>sender can be technically verified<\/strong> via so-called <strong>SPF, DKIM and DMARC records<\/strong>.<\/p>\n\n\n\n<p>When a message on <strong>server level is forwarded<\/strong>, it seems for these checks as if <strong>our mail server<\/strong> is the original sender. Because the forwarded mail no longer comes directly from the original server, <strong>authentication fails<\/strong>. As a result, Microsoft and Google often regard such messages as <strong>suspicious or unauthenticated<\/strong>, resulting in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>in the <strong>spam folder<\/strong> end up,<\/li>\n\n\n\n<li>be <strong>rejected or refused<\/strong>, or<\/li>\n\n\n\n<li>totally <strong>not be delivered<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>This is not an outage or fault of our servers, but a result of the <strong>strict policies of these external mail services<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Our advice<\/strong><\/h3>\n\n\n\n<p>We recommend <strong>no automatic forwarding<\/strong> set.<\/p>\n\n\n\n<p>Instead, use the <strong>own mailbox<\/strong> that belongs to your domain. You can easily access it via webmail or set it up in an e-mail programme (such as Outlook, Apple Mail or Gmail via IMAP).<\/p>\n\n\n\n<p>An added benefit is that when you next <strong>reply to an e-mail<\/strong>, this one too <strong>from your own organisational address<\/strong> and not from a Hotmail or Gmail address. This looks more professional and avoids confusion for the recipient.<\/p>","protected":false},"template":"","docs-categorie":[61],"class_list":["post-35355","kennisbank","type-kennisbank","status-publish","hentry","docs-categorie-e-mail"],"_links":{"self":[{"href":"https:\/\/impression.nl\/en\/wp-json\/wp\/v2\/kennisbank\/35355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/impression.nl\/en\/wp-json\/wp\/v2\/kennisbank"}],"about":[{"href":"https:\/\/impression.nl\/en\/wp-json\/wp\/v2\/types\/kennisbank"}],"wp:attachment":[{"href":"https:\/\/impression.nl\/en\/wp-json\/wp\/v2\/media?parent=35355"}],"wp:term":[{"taxonomy":"docs-categorie","embeddable":true,"href":"https:\/\/impression.nl\/en\/wp-json\/wp\/v2\/docs-categorie?post=35355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}